Shipping policy
SHIPPING POLICY
Last updated: April 2026
Processing Time: All orders are processed within 2–5 business days. Orders are not processed or shipped on weekends or public holidays. During peak seasons, processing times may be slightly longer.
Shipping Destinations We ship worldwide, including the Netherlands, Belgium, Germany, United Kingdom, the United States, Canada, and the Caribbean.
Estimated Delivery Times
- Netherlands & Belgium: 3–7 business days
- Rest of EU: 5–10 business days
- United Kingdom: 5–10 business days
- United States & Canada: 7–14 business days
- Caribbean & Rest of World: 10–21 business days
Shipping Costs Shipping costs are calculated at checkout based on your location and order size.
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.
Customs & Duties International orders may be subject to customs fees, import duties, or taxes upon arrival in your country. These charges are the responsibility of the customer and are not included in our product or shipping prices. EU customers: VAT may be included at checkout depending on your location.
Lost or Delayed Orders If your order hasn't arrived within the estimated timeframe, please contact us at [your contact email]. We'll do our best to resolve the issue promptly.